Shipping policy

Shipping Policy

At Nicole Mera, every order is carefully prepared and packaged with the highest level of care.

Processing & Shipping

Ready-to-ship items typically ship within 2–3 business days, provided the piece does not require sizing or alterations.

If sizing or modifications are needed, shipping timelines will vary depending on the work required. Estimated turnaround times will be communicated prior to shipment.

For custom pieces, production timelines vary and will be discussed during the design process.

Signature Requirement

For security purposes, all fine jewelry orders may require an adult signature upon delivery.

Shipping Insurance

All packages are fully insured while in transit. Once a package is marked as delivered by the carrier, Nicole Mera is not responsible for lost or stolen packages.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. Nicole Mera is not responsible for delays or lost packages resulting from incorrect shipping information provided by the customer.

International Orders

Customers are responsible for any customs duties, taxes, or import fees required by their country.